Your customers have questions. Your manuals have the answers.

ProductChat IQ is an AI assistant for your website that answers only from the documents you approve. When they don't cover a question, it hands the customer to your team instead of guessing.

Where product support breaks down.

The answer is buried on page 40.

The assistant finds it in your manual and answers in a sentence.

See how it works

Chatbots fill the gaps with guesses.

This one says when your documents don't cover it, and offers a person.

See the product

Warranty claims arrive with no details.

Claims reach the team you choose, with the product and serial number attached.

The warranty assistant

Nobody knows what the manuals are missing.

Questions it couldn't answer become your list of what to write next.

See the reporting

A copied chat script works anywhere.

Each assistant runs only on the websites you approve.

Read the security overview

Your customer gets the answer. You get the receipt.

Every answer is saved with the document, section and wording it came from.

On your website Sample data
In your dashboardSample data
  • 100%

    of answers saved with the document behind them

    Built in, not sampled.

  • Zero

    of your content used to train a model

    Answers run on Cloudflare Workers AI, which does not train on customer content.

  • 12 of 18

    grounding tests expect a refusal, not an answer

    Refusing is tested harder than answering.

Your brand, not ours.

Customers see your colour and your icon. ProductChat IQ stays in the small print.

Your colour

Or any colour you enter. If text on it would be hard to read, it is adjusted and you are shown the change.

Your launcher icon

One assistant for each job.

Each answers from its own documents, so the warranty assistant never improvises a spec.

Answers fromSpec sheetsUser manuals

More on the product support assistant

From your documents to your website.

Upload what you trust, publish it, paste one line. No rebuild.

Upload and publish

Nothing answers until you publish it.

Documents
Approved information your assistants can answer from.
Add a source

Paste one line

It runs only on the websites you approve.

See every step

Built by OrangeFin.

We built this, we run it, and you're using it on this page. The same team builds other AI tools.

  • Phone sales agent

    Qualifies inbound callers and books the meeting.

  • Phone receptionist

    Answers, routes and takes messages after hours.

  • Call centre support

    Takes the first-line questions and hands the rest over with context.

  • Something built for you

    Describe the job and we will scope it.

Ask us about building one

See it answer from your own documents.

We're taking on a small group of early customers.