A product support assistant that answers from your documentation.
Most answers are already in your manuals and spec sheets. This assistant finds them, and records where each one came from.
The questions it answers.
From your documents. When they don't cover it, it says so.
- What is the IP rating on the ALW-40?
- Is the controller compatible with a 0 to 10 volt dimmer?
- What is the operating temperature range?
- How do I reset the unit to factory settings?
Answers from the manual, not from guesswork
Every supported answer traces back to a document you published. If the manual does not cover it, the assistant says so.
Fewer repeat questions for your team
Most of what customers ask is already in your documentation, so the assistant takes those. The ones it cannot answer become your list of what to write next.
Also on the same platform:Warranty Contractor and installer Distributor
Put this to work with your own documents.
We're taking on a small group of early customers.