A product support assistant that answers from your documentation.
Customers ask specific questions about your products. Most of the answers are already in your manuals and spec sheets; they are just hard to find. This assistant surfaces them, and cites where each one came from.
The kind of question it answers
Real questions, answered from your published documents, each with the source attached. When the material does not cover something, it says so instead of guessing.
- What is the IP rating on the ALW-40?
- Is the controller compatible with a 0 to 10 volt dimmer?
- What is the operating temperature range?
- How do I reset the unit to factory settings?
Answers from the manual, not from guesswork
Every supported answer traces back to a document you published. If the manual does not cover it, the assistant says so.
Fewer repeat questions for your team
The questions customers ask over and over are usually already documented. This handles them so your people do not have to.
You see what is missing
Questions it cannot answer show you which spec or instruction is worth adding to your documentation.
Who it is for
Manufacturers with technical products and detailed documentation.
Not quite the right fit? The same platform runs warranty, contractor and installer, distributor assistants too.