A warranty assistant that explains coverage from your own terms.
Warranty questions are frequent, specific, and easy to get wrong. This assistant answers them from your actual warranty terms, and hands a real claim to a person rather than improvising an outcome.
The kind of question it answers
Real questions, answered from your published documents, each with the source attached. When the material does not cover something, it says so instead of guessing.
- How long is the warranty on this product?
- Is water damage covered?
- What do I need to make a claim?
- Does the warranty transfer if I sell the product?
Coverage explained, not invented
It answers from your published warranty document. It does not decide a claim or promise an outcome your terms do not support.
Claims reach a person
When a customer wants to start a claim, the assistant collects what you ask for and sends it to the inbox you choose.
Consistent answers
Everyone gets the same explanation of the same terms, drawn from the same source.
Who it is for
Manufacturers who publish warranty terms and handle claims.
Not quite the right fit? The same platform runs product support, contractor and installer, distributor assistants too.